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Privacy Policy

Effective Date: 18/07/2025

Zalingo (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our multilingual AI chatbot.


1. Information We Collect

We may collect:

  • Personal information you provide (e.g., name, email, phone) when filling out forms or chatting with our bot.

  • Technical data such as browser type, IP address, and device type for analytics and security.


2. How We Use Your Information

We use your data to:

  • Respond to your queries or messages.

  • Provide and improve our chatbot services.

  • Analyze website traffic and user behavior.

  • Comply with legal obligations.

We do not sell or rent your personal data to third parties.


3. Cookies

We may use cookies to:

  • Save your chat preferences.

  • Analyze site performance.
    You can choose to disable cookies in your browser settings.


4. Data Security

We implement standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.


5. Third-Party Services

Our chatbot services are powered by Landbot and may be integrated with other tools like OpenAI or WhatsApp. Their privacy policies may also apply.


6. Your Rights

You may:

  • Request access to your personal data.

  • Ask for correction or deletion.

  • Withdraw consent at any time.


7. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised date.


8. Contact Us

If you have questions about this policy, please contact us at:

📧 [hello@zalingo.africa]